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Cookie Policy and Privacy Statement for Vendors, Business Customers and Consumers

This document is for the use with Bangkokbobs.com, a division of Choice Foods Thailand Ltd.

For Consumers

Scope

This notice explains how we handle the personal information of consumers during our consumer engagement, promotional and marketing activities. We may amend this notice from time to time, should it become necessary to do so. This notice may also be supplemented by other statements as needed in relation to standalone competitions, promotions, or marketing.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Information we may collect from you.

(a) Information that you provide by filling in forms on our site (www.bangkokbobs.com) or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.

(b) We may also ask you for information when you enter a competition or promotion sponsored by the company and when you report a problem with one of our sites. The information you give us may include your name, address, e-mail address and phone number, personal description, and a photograph.

(c) If you contact us, we may keep a record of that correspondence, including details of any complaint or feedback relating to our products.

(d) Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide.

We may process your personal information for legitimate business purposes to manage our consumer engagement with you, including marketing, competitions, and complaints. We may process your personal information for direct marketing purposes with your consent.

In the normal course of our consumer engagement activities, we can collect the following types of personal information, not limited to:

Full name, alternative name and relationship, address, telephone numbers, messaging ID, order history

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable law. Sensitive personal information will not be collected, processed, or transferred except where adequate privacy protection mechanisms are in place.

COOKIES: In addition, our website uses cookies to distinguish you from other users of our website. A cookie is a small piece of data that is sent from our web server to your browser, which is saved on the hard drive of your computer. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can change your browser settings to refuse cookies or alert you when a cookie is being sent at any time.

Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies are necessary for your use of the website. If we use cookies, we generally only use session cookies.

However, we may also use permanent cookies which enable basic web traffic analysis using Google Analytics or similar analytical tools. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information about google analytics please visit Privacy Overview. You can identify these cookies as Revoke cookies You can reject or delete this cookie by visiting http://tools.google.com/dlpage/gaoptout http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Uses made of your Personal Information.

We process personal information for the following purposes:

(a) to provide you with the information, products, and services that you request from us.

(b) to administer competitions and promotions that we run.

(c) to allow you to participate in interactive features of our websites when you choose to do so.

(d) to provide you with information about other goods and services we offer that are like those that you have already purchased or enquired about.

(e) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes please email the Data Protection Officer on dataprotection@choicefoodsthailand.com

(f) to notify you about changes to our service to ensure that content from our site is presented in the most effective manner for you and for your computer.

(g) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

(h) as part of our efforts to keep our site safe and secure.

(i) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

(j) to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Disclosure of your Personal Information

You agree that we have the right to share your personal information with:

(a) Any member of our Choice Foods Thailand Ltd, which means our divisions or future subsidiaries.

(b) We may disclose your personal information to any prospective seller or buyer of our business.

(c) We may disclose your personal information to any third party if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or for the performance of any contract, we enter into with them or you, or to protect the rights, property or safety of Choice Foods Thailand Ltd, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your Personal Information

(a) Please note the data that we collect from you may be transferred to, and stored at, a destination outside Thailand. It may also be processed by staff operating outside the Thailand who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. However, we will not transfer personal data outside of Thailand unless there are appropriate safeguards in accordance with applicable data protection law.

(b) Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

We need your consent to use your personal data for direct marketing purposes. Whenever you choose to fill in a form on the website, look for the box that you must tick to indicate that you agree to the information being used for these purposes.

Also, if you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by contacting dataprotection@choicefoodsthailand.com

Access to Information

You may reasonably access and update the personal information pertaining to you that is on file with BAngkokbobs.com (Choice Foods Thailand Ltd). You can exercise this right by contacting dataprotection@choicefoodsthailand.com.

Please note that your right to access your personal information may have some restrictions. For example, access may be denied (i) in the case of recurrent access requests within a short time interval, or (ii) where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

If you believe that any information, we are holding on you is incorrect, incomplete or out of date, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Jurisdiction

These statements are governed by Thailand law and the parties submit to the exclusive jurisdiction of the Thailand courts in relation to any dispute that may arise between them.

Vendors & Business Customers

Scope

This notice explains how we handle the personal information of vendors and business customers during our trading activities. We may amend this notice from time to time, should it become necessary to do so. This notice may also be supplemented by other statements as needed to comply with local site requirements.

Information we may collect from you.

We may process your personal information for the legitimate business purposes of trading with our vendors and customers, or for administering our contractual relationship with you and for the running of our businesses.

We may collect, use and transfer your personal information through automated, electronic and/or paper-based data processing systems. We have established routine processing functions (such as processing for regular payment administration and via our vendor and customer set up processes).

We also process personal information on an occasional or ad hoc basis (such as when a vendor or customer requests a change in detail).

In the normal course of our trading activities, we can collect the following types of personal information. This is generally only where a vendor or customer operates as a sole trader or partnership:

(a) Personal identification information, such as your name, home address, and home phone number; and

(b) Payment related information, such as your government identifier or tax numbers or bank account details.

We take reasonable steps to ensure that personal information is accurate, complete, and current. Please note that you have shared responsibility with regard to the accuracy of your personal information. Please notify manager@choicefoodsthailand.com of any changes to your personal information.

Uses made of your Personal Information.

We process personal information for the following purposes:

(a) to collect information about your business’ qualifications as a potential supplier or customer.

(b) to contact and identify you throughout the supplier evaluation process,

(c) to allow our businesses to partner and trade with each other; and

(d) other legal and customary business-related purposes.

In addition, we may process sensitive personal information if it is needed for legitimate business objectives or if it is required to comply with applicable law. Sensitive personal information will not be collected, processed, or transferred, except where adequate privacy protection mechanisms are in place.

Disclosure of your Personal Information

You agree that we have the right to share your personal information with:

(a) Any member of our Choice Foods Thailand Ltd., which means our divisions or future subsidiaries.

(b) We may disclose your personal information to any prospective seller or buyer of our business.

(c) We may disclose your personal information to any third party if we are under a duty to disclose or share your personal data to comply with any legal obligation or for the performance of any contract, we enter into with them or you, or to protect the rights, property or safety of Choice Foods Thailand Ltd., our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

(d) Third parties for credit verification purposes.

Where we store your Personal Information

(a) Please note the data that we collect from you may be transferred to, and stored at, a destination outside Thailand. It may also be processed by staff operating outside the Thailand who work for us or for one of our suppliers. This includes staff engaged in, among other things, administration of benefits arrangements, and provision of support services. However, we will not transfer personal data outside of the Thailand unless there are appropriate safeguards in accordance with applicable data protection law.

(b) Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for the above purposes where such processing is not required by law, necessary for the fulfilment of a contractual obligation, or required to meet a legitimate need of 2 Sisters as your business partner. If you do object, please contact dataprotection@choicefoodsthailand.com , and we will work with you to find a reasonable accommodation.

Access to Information

You may reasonably access and update the personal information pertaining to you that is on file with 2 Sisters. You can exercise this right by contacting dataprotection@choicefoodsthailand.com . Please note that your right to access your personal information may have some restrictions. For example, access may be denied (i) in the case of recurrent access requests within a short time interval, or (ii) where providing such access or correction could compromise the privacy of another person or unreasonably expose sensitive company information.

If you believe that any information we are holding on you is incorrect, incomplete or out of date, please contact manager@choicefoodsthailand.com We will promptly correct any information found to be incorrect.

Jurisdiction

These statements are governed by Thailand law and the parties submit to the exclusive jurisdiction of the Thailand courts in relation to any dispute that may arise between them.

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